Frequently Asked Questions

Everything you need to know about shopping with Boss and Baby.

What is the typical shipping timeframe for my order?

We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

How do I determine the right size for my child?

Each product page features a detailed size guide. We recommend measuring your child's height and chest to compare against our charts, as our 'Boss' and 'Baby' collections are designed for a tailored fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start an exchange or request a refund.

Are the fabrics used safe for sensitive skin?

Absolutely. We prioritize premium, hypoallergenic materials like organic cotton and bamboo blends to ensure maximum comfort and safety for both toddlers and infants.

Can I track my package once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery's progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options like Klarna and Afterpay.